Support

Before contacting support

  1. Confirm the sheet has a header row.
  2. Confirm these columns exist: Record Key, Source A Value, Source B Value, Owner, Evidence Link.
  3. Confirm you have permission to edit the spreadsheet.
  4. Try the action again from the active sheet you want to check.

Contact

Email burnesatelier@gmail.com.

Include the error message and the action you were taking. Do not email confidential spreadsheet rows, OAuth tokens, passwords, or API keys.

Response scope

Support covers installation, required columns, exception-report generation, and reproducible add-on errors.